WP Sign Systems

Terms & Conditions

Order Acceptance: All orders and sales are subject to acceptance or rejection by WP Sign Systems and are not binding until accepted. Custom orders or may require a 30% down payment prior to acceptance. Acceptance by WP Sign Systems constitutes a complete and binding contract governed by the terms and conditions of sale herein and by the laws of the State of Washington.

Lead Time: Lead-time for stock orders is three weeks and the lead-time for custom orders is six weeks. It is WP Sign Systems� policy to ship earlier if we are able to assemble the order and the customer can accept an earlier delivery.

Rush Order Service: Rush service will allow us to ship in-stock products the next business day if ordered by 12:00PST; normal transit times will apply. A rush fee of the greater of $10 or 10% of the product list price will be charged for this service. The rush fee for custom orders or orders for goods that are temporarily out of stock will be equal to the greater of $25 or 25% of the product list price. The rush fee for any order greater than $2,500 will need to be estimated on an individual basis.

Terms: Due dates are calculated from the invoice date, which is the shipping date. After a credit check and extension of credit, WP Sign System�s terms of sale are net 30. Any discounts offered are contingent upon prompt payment and are subject to revocation if an invoice becomes delinquent (i.e. 90 days past due). Invoices not paid within 30 days will be subject to a monthly finance charge of 1.5% (18% per annum) as authorized by law. If at any time, for any reason, it becomes necessary for WP Sign Systems to incur collection costs or institute suit to collect any amount due under this agreement or any portion thereof, buyer will be responsible for collection cost, charges and expenses including reasonable attorney�s fees and costs of litigation as determined by the appropriate trial or appellate court, and commissions if the account is placed in the hands of a collection agency or attorney for collection.

Receipt of Payment: Payments that have not been assigned to a specific invoice will be held as a credit on your account until written instructions are received directing application of the payments Duplicate payments will be held as a credit on your account until written instructions are received directing application of the payments to outstanding invoices on your account. In the event there are no outstanding invoices or finance charges on your account, a check will be issued to reimburse the duplicate payment upon receipt of written instruction to do so.

Shipping: All orders are shipped F.O.B. shipping point and freight charges are added to your invoice amount. Most orders are shipped via ground or air delivery services such as UPS, FedEx, and Airborne Express. Larger shipments are sent via common carrier. Unless otherwise specified, we will choose the freight carrier appropriate for each shipment. Shipping dates are approximate and do not, in any way, represent a contract by WP Sign Systems to ship or deliver on said date. WP Sign Systems will not be liable for any or all damages resulting from any delayed or early shipment, regardless of the cause of the delayed or early shipment. All tracking numbers, or bill of lading reference numbers, are included on the invoice. This enables the customers to track their own shipments and obtain proof of delivery through Internet connection with the carriers. WP Sign Systems will provide additional proof of delivery, only if requested within 75 days of the shipping date, for a charge of $15.00 each.

Claims: All shipments should be inspected upon receipt for damages and shortages. In all cases, the purchaser assumes all risk of loss or damage to product in transit, and likewise assumes responsibility for filing a claim with the carrier.

Returns: If there is a problem with your order, please contact our Customer Service Department immediately at 800-347-6352 or 360-736-8988. Returns are accepted within 90 days of shipment. Returned items must be in �as-new� salable condition. A return authorization number must be assigned to all returns. A restocking charge equal to 25% of all materials and services invoiced and all freight charges will apply to returns. Custom items or custom configured products are not eligible for return. Credit will not be issued for unauthorized returns.

Copyright Notice: All sign system photos/graphics are the sole property of WP Sign Systems. Purchase of a sign or sign kit does not transfer rights to copy, duplicate, or modify any WP Product.

WP Sign Systems reserves the right, at its sole discretion, to change, modify, add or remove any portion of the standard policies described in this document at any time without notice.